Undergoing an NDIS registration process means you can become an NDIS-approved service provider. A registered provider meets strict quality standards and is able to offer plan management services. 

There are some advantages to being a non-registered service provider, such as being able to access a larger network and offering more choices. However, NDIS registered providers are able to offer specific services and generally offer higher quality services due to higher quality standards set.

NDIS registration requirements

In order to become an NDIS registered provider, organisations must meet the following requirements. 

  • Providers must have the appropriate qualifications and risk management practices to deliver NDIS services. 
  • They must also have an incident management policy and complaint management practices in place. 
  • Providers must complete the core and supplementary modules of NDIS Practice Standards. 

For more information on NDIS registration requirements, visit the NDIS Commission website. 

Listed providers must have in-house complaints and incident management systems. They must also have staff who have successfully completed an e-learning module called Quality, Safety, and You, which covers human rights, roles, and responsibilities for NDIS workers. NDIS registration requires providers and your staff to meet high quality, safety, and compliance standards. The NDIS Commission will assess the suitability of its staff and quality management systems.

NDIS Code of Conduct

If you provide NDIS-funded supports or services, you are required to abide by the NDIS Code of Conduct for registered providers. This Code of Conduct is a legal requirement, and a breach of the Code can result in a civil penalty. You can make a complaint about service providers directly to the NDIS Commission, but you should first contact the provider in question. The Code of Conduct also applies to workers. Providers are expected to comply with the Code of Conduct, and you should be sure to notify your NDIS provider if you find a breach.

The Code of Conduct outlines what constitutes a breach and what actions are appropriate. It also details the roles and responsibilities of registered providers and workers. The Code applies to workers and NDIS registered providers, and the Guidance for Workers outlines specific scenarios that can arise when a breach occurs. The Code applies to registered providers, key personnel, sole traders, and volunteers. 

Costs of becoming a registered NDIS provider

Before registering as a registered NDIS provider, you must meet the qualifications that the Commission has established. 

  • Generally, you must have relevant qualifications in the field. 
  • In addition, you must have a policy for managing complaints and incidents. 
  • And, if you are a higher-risk provider, you must complete the core module and supplementary modules of the NDIS Practice Standards.

Registration is free, but the process can be lengthy and mentally draining. Once registered, you must complete an assessment with a third-party auditor. This assessment is based on the risk level of the services you provide. 

Low-risk services require a lower fee than high-risk ones. Certification and verification can cost anywhere from $900 to $1500. However, the NDIS requires that you submit all your documentation.

Being a successful registered NDIS provider

A good NDIS provider can tailor their services to meet your specific needs. 

Registered providers are subject to rigorous standards that must demonstrate correct qualifications, experience, and procedures. NDIS providers must meet strict guidelines to be approved. These guidelines ensure the quality of service and a positive experience for people using your services. A registered NDIS provider can help ease people’s worries and ensure that they receive the highest quality of service. 

Looking for Help with the NDIS registration process in Australia?

Changing the lives of others is what your business is about. Helping your business succeed is what Fronto Advisory are about. Save time, unnecessary headaches, and money by working with a team who is familiar with all NDIS policies and procedures in Australia. Fronto Advisory has assisted businesses in transitioning from sole traders to larger, more lucrative businesses.

Call them today or fill out a form and receive a call back.

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